Q & A :
Q: What currencies do you work with?
A: All transactions are made in US dollars. If you use another currency, it will
automatically be converted into US dollars.
Q: Am I charged a cash advance fee ?
A: Usually not, but it depends on your individual bank.
Q: What are my banking limits?
A: Your banking limits are determined by your play and your information profile.
As your play progresses, your limits may be adjusted up or down to suite
you. Customers may have their limits changed upon request (subject to the discretion of management). To submit a request, contact the Operations Manager at manager@vegasmagic.com .
Q: Why would I need a Security Form and where is the Form?
A: Security Forms are the best
way to prevent fraudulent activity. Fraud prevention is as much for the players
as it is for the casino. We want to make sure that you are the person authorized
to make charges on your account, and that your winnings get to you instead
of a devious individual.
Once you are ready, fill out, print and sign the form. Then scan the form with any supporting documentation
and email them to cashier@vegasmagic.com. IT IS VERY IMPORTANT THAT YOU SEND THE DOCUMENTS USING THE SUBJECT: "SECURITY FORM", otherwise we will not be able to guarantee the receipt of your email.
If you require any assistance feel
free to contact
us. You may call us, send us an email or request a chat.
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